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Proactive Guidance Today for Peace of Mind Tomorrow

Welcome to Neo Benefits Navigation

I'm Monica Skalski, a Private Patient Advocate Healthcare Navigator serving Summit County and surrounding communities. I help individuals and families understand their options, protect their rights, and move forward with clarity and confidence.

About Me

As your Private Patient Advocate/Healthcare Navigator I work solely for you and your family. With 15 years experience coordinating healthcare services in behavioral health, skilled nursing facilities and long-term care settings, I can explain insurance plans and benefits, help navigate complex care systems and advocate directly on your family's behalf.

My work includes communicating directly with families, insurance companies and healthcare providers simultaneously. This experience makes me an effective advocate/navigator for families struggling to cope with complex systems and issues from short- to long-term care, end-of-life planning and related issues. I have a network of medical, legal and other advisors and can refer to other professionals for expertise while continuing to coordinate your care.

I look forward to helping make a difference for you.

Elderly Couple Meeting
About Me
Therapy Session

What You Can Expect from Me

  • Honest, unbiased guidance that works towards your goals—I work for you.

  • Advocacy at every step, from applications and appeals to navigating complex systems.

  • Clear communication so you always understand your choices and feel confident in your next steps.

  • Compassionate support for individuals and families who want a trusted partner in a complex system.

Services

Services

Business Meeting Consultation
Billing Advocacy

We provide comprehensive assistance with medical billing to help clients understand charges, resolve issues, and avoid unnecessary financial stress.

Hospital Bed Scene
Short and Long-Term Rehabilitation Support 

I provide one‑on‑one coordination and guidance during your rehabilitation stay and continue supporting you after discharge to ensure the strongest possible recovery. My role is to help you stay informed, connected, and confident throughout the process

Counseling Session Interaction
Home Clients

For clients living at home, we provide one‑on‑one visits focused on maintaining safety, promoting independence, and supporting full participation in the community. Our goal is to help each person achieve maximum autonomy while feeling confident and supported in their daily environment.

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