Proactive Guidance Today for Peace of Mind Tomorrow
Welcome to Neo Benefits Navigation
I'm Monica Skalski, a Private Patient Advocate Healthcare Navigator serving Summit County and surrounding communities. I help individuals and families understand their options, protect their rights, and move forward with clarity and confidence.
About Me
As your Private Patient Advocate/Healthcare Navigator I work solely for you and your family. With 15 years experience coordinating healthcare services in behavioral health, skilled nursing facilities and long-term care settings, I can explain insurance plans and benefits, help navigate complex care systems and advocate directly on your family's behalf.
My work includes communicating directly with families, insurance companies and healthcare providers simultaneously. This experience makes me an effective advocate/navigator for families struggling to cope with complex systems and issues from short- to long-term care, end-of-life planning and related issues. I have a network of medical, legal and other advisors and can refer to other professionals for expertise while continuing to coordinate your care.
When not working, I spend time with my husband and our two sons. We enjoy school activities, our local parks, hiking, and I enjoy making things grow in my garden.
I look forward to helping make a difference for you.
What You Can Expect from Me
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Honest, unbiased guidance that works towards your goals—I work for you.
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Advocacy at every step, from applications and appeals to navigating complex systems.
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Clear communication so you always understand your choices and feel confident in your next steps.
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Compassionate support for individuals and families who want a trusted partner in a complex system.
Services
Services
Navigating medical care shouldn't feel like a battle.
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• Getting prescribed medical treatment and services
• Understanding what your health insurance covers
• Exploring options if you don’t have insurance
• Getting approvals and payments from insurance
• Appealing insurance denials
• Applying for Medicaid, Medicare, and Marketplace plans
• Finding programs that help pay co‑pays and premiums
• Accessing free or low‑cost healthcare and medicine programs
• Setting up payment plans or securing discounts
Access to
Care
Health challenges often affect more than medical bills.
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• Applying for programs that help pay for food, rent, utilities, and
transportation
• Applying for Social Security Disability Insurance (SSDI)
Paying for Living Expenses
Health changes can bring financial uncertainty. We help safeguard what matters most.
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• Support navigating financial concerns during new or chronic health
conditions
• Connections to trusted estate attorneys and financial professionals
• Clear guidance to help protect your assets and long‑term stability
Protecting Your Assets
• Community programs and benefits
• Home care, rehabilitation, and professional services
• Personalized recommendations based on your needs
Connecting you to the Right Resources
Help understanding your coverage and benefits
Support communicating with your insurance company.
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Appeals assistance with all insurances including Medicare HMO's, Medicaid, ACA and commercial.
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Advocacy to ensure you receive the benefits to which you're entitled.
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Assistance with prior authorizations, medication approvals and durable medical equipment needed for safe discharge.
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Insurance Guidance & Advocacy
Long‑term care can be overwhelming and emotionally charged. We help protect rights, dignity, and quality of care.
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Provide in person visits to loved ones and communicate with staff, loved ones and offer a full, detailed report after every visit.
​Support during care plan meetings, quality of care concerns and individualized patient requests
Continuing advocacy and communication for you and your loved one
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Support in Long-Term Care
Options for Support
Free 15 Minute Consultation to learn how can support you
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Hourly Rates-Two Hour Minimum (Provide support with finding, applying and obtaining benefits and services) $75/hour
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In-Home or Virtual Consultation & Care Planning-(1.5-2 hour) $125/hour
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Packages (Current healthcare/insurance/appeal concerns) Prices may vary based on complexity and need
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Monthly membership (Provides ongoing care management and advocacy support in Assisted Living/Nursing Facilities) Sessions may involve client, family members or collaborating professionals/advocates involved in the case. Contract required.